What is your order-cutoff time?

Most orders placed before 4 pm CST will be shipped same day.  Tracking information will be sent to the provided email address when the pacakge ships.

Next Day Early AM- Will be delivered by 8:30 am the next morning after shipping.  This service is only available in metropolitan areas.

Next Day Air- Will be delivered by 10:30 am in metropolitan areas, or by 4:30 pm in rural areas the next business day after shipping.

Next Day Air Saver- Will be delivered by 3:30 pm the next business day after shipping.

2nd Day Air- Will be delivered by the end of the 2nd business day after shipping.

3rd Day Air- Will be delivered by the end of the 3rd business day after shipping.

Ground 3-5 Day- Will be delivered 3-5 business days after shipping.

FedEx SmartPost- Will be delivered within 3-7 business days after eceipt of order. Tracking information is provided.

Small or Large Flat Rate 1-3 Day-Will be delivered within 1-3 business days after shipping of order. The US Postal Service provides tracking information with this service.

Economy Ground 5-7 Day- Will be delivered within 5-7 business days after receipt of the order through the US Postal Service.  Please note, no tracking information will be available.

Shipping days are based on business days, Monday-Friday, per FedEx and UPS Terms and Conditions.

What shipping carrier do you use?

Our default carrier is FedEx. Please note that if Economy Ground is offered we will use the US Postal Service.  If Economy Ground is selected  no tracking information will be available.   We also ship FedEx or UPS if you provide your account number.

Do you offer freight shipping?

Yes, for larger orders we use freight shipping.  Shipping is calculated individually and billed at fair market rates.

Do you ship to APO or FPO boxes?

Yes, we ship to APO or FPO boxes through the US Postal Service.  While filling out the billing and shiping address sections during checkout select the appropriate field.

AA: Armed Forces America

AE: Armed Forces Eurpoe

AP: Armed Forces Pacific

Please enter the zip code for the APO/FPO in the zip code field and we will automatically calculate the correct postage.  Continue through the checkout process as normal.

Do you offer local pickup?

Yes, local pickup is available in our Chesterfield, Missouri headquarters.  Simply select "Customer Pick-up" as your shipping option.  There are no shipping charges and your order will be waiting in will call.
115 Chesterfield Industrial Blvd
Chesterfield, MO 63005

How do I track my order?

To track your order you can login into your account by click "My Account" on the homepage and click order history.  Or you can click "Tracking" on the homepage and enter your email address and order number.

Do you offer drop shipping?

Yes, Triangle Cables offers blind drop shipping.  We print your company's name on the packing list.

Can I use my FedEx/UPS account?

Yes, we accept FedEx and UPS account numbers.

Do you offer international shipping?

Yes, our site automatically calculates rates to Mexico and Canada.  If you desire shipping to other countries, pleasese contact us for a quote.  Please note: Customers are responsible for all tariffs, taxes, or duties that are assessed by the United States or the country of shipment.

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